Shipping Policy

At Raftee, we’re committed to making your shopping experience simple and reliable. We carefully process every order and work to get your wellness essentials delivered as smoothly as possible.

Order Processing

We aim to process all orders within 24 hours of being placed.

Please note that order processing time is separate from shipping transit time.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information so you can follow your package every step of the way.

Shipping Locations

We currently ship only to the contiguous United States (the 48 contiguous states).

At this time, we do not ship to:

• Alaska or Hawaii

• APO or FPO addresses

• International destinations

Shipping Rates & Delivery Times

We offer the following shipping options:

Shipping Method	Order Value	Shipping Cost	Estimated Delivery
Standard Shipping	$0–$69.99	$8.00	5–7 business days
Free Standard Shipping	$70.00 or more	FREE	5–7 business days
Express Shipping	All orders	$15.00	Approximately 5 business days

Please Note:

• Delivery estimates begin once your order has shipped.

• Business days exclude weekends and U.S. federal holidays.

• Free shipping applies to eligible orders of $70 or more with Standard Shipping.

• Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order is on its way, we’ll send you a shipping confirmation email containing your tracking number and tracking link.

You can use this information to check your shipment’s progress and estimated arrival.

Please allow some time for tracking information to become available after receiving your shipping confirmation.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier operations, severe weather, holidays, or other unexpected circumstances.

If your shipment is taking longer than expected, please check your tracking information first. If you need further assistance, our team is happy to help.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase.

If you notice an error in your shipping details, contact us as soon as possible at hello@raftee.com.

We’ll do our best to assist before your order ships, but address changes cannot be guaranteed once an order has been processed or dispatched.

Contact Us

Have a question about your order, shipping options, or delivery status? We're here to help.

Email: hello@raftee.com

Thank you for choosing Raftee. We appreciate being part of your everyday wellness journey.